Job Summary

Sales Representative functions as primary point of contact for the company. Ability to handle heavy call volume from a diverse customer base including travel agents is a must. Responsible for sales as well as for servicing the customer after the sale is made. Works closely with other departments on special initiatives and provides service to customers. Excellent follow-up is required. Representative will be expected to meet certain sales objectives.

*Ideal candidates for this position will have sales experience in a call center environment as this is a sales-oriented position. Previous experience as a travel agent is also recommended for this position. We are looking for candidates with sales and/or travel coordination experience, NOT customer service. This is not a customer service position.* 

Essential functions:
 

• Sale of tours
• Superior Customer Service orientation
• Heavy Phone Volume
• Prioritizing Multiple Tasks

job qualifications:

• minimum of two years sales and/or travel coordination experience
• travel agent experience highly desirable
• Working knowledge of air and hotel reservations’ systems
• Strong customer service, sales and problem-solving skills
• effective business oriented verbal and written communication skills
• Demonstrated Ability to work in a fast-paced, team-oriented environment with the ability to change gears easily
• detail oriented and ability to handle responsibilities proactively
• positive sales demeanor and a “smiling voice”
• Must be customer focused

Performs other similar or related duties as requested